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From questions to progress

A paper collage of the research journey: a checklist, participant profile cards, a microphone between sound waves, a rising bar chart and a mountain with an arrow climbing it.
A paper collage of the research journey: a checklist, participant profile cards, a microphone between sound waves, a rising bar chart and a mountain with an arrow climbing it.
  1. 01Plan
  2. 02Recruit
  3. 03Conduct
  4. 04Analyze
  5. 05Act

Research leads to action

Run the full research loop in one connected system. Turn customer learning into confident action.

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Trusted by research teams

Built with the people who do the research

We work closely with researchers and product teams to build a system around real workflows, real challenges, and the way customer research actually happens.

The problem

Research is scattered. Insights get lost

Research takes weeks across multiple tools. Findings get presented once, then disappear - fixes go untracked, customers hear nothing, and teams repeat work they can't find.

PlanDefine goals and audience.

The only platform that closes the loop

Plan, recruit, conduct, analyze and act in one place, so every finding reaches the people who ship the fix and the customers who asked for it.

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Stage 1 of 5: Plan. Define goals and audience.

Stop duct-taping five tools together

Recruiting, scheduling, interviewing, testing, transcription, analysis, repository, reporting - Reos replaces the stack, and connects to everything it doesn't.

Human-led AI analysis

You lead the AI, not the other way around. Every claim links to its exact source and timestamp. No black-box AI.

See how analysis works
  1. 01Decode
  2. 02Improve
  3. 03Validate
  4. 04Enrich

Validated insight

Trials stall in week two when the data import fails silently.

Users believe the import succeeded, see an empty dashboard days later, and churn before contacting support.

12 sources3 studies4 channels

  • DIVE™ pipelineDecode, Improve, Validate, Enrich - four stages that each check the last, so hallucinations don't stand a chance.
  • Benchmarked, not guessedEvery step runs on the model that scored best against hard-coded ground truth, re-tested as new models ship.
  • Proof, down to the sourceClick any insight and land on the exact second of the interview, the exact line of the ticket.

If a customer said it, it can flow in

Interviews are one source. Connect support apps, forward emails, collect forms, upload recordings and transcripts, import datasets of any size - Reos transcribes and structures all of it automatically.

  • Support tickets
  • Forwarded emails
  • Feedback forms
  • Video & audio
  • Transcripts
  • Whole datasets
See how ingest works

Your research compounds

Most tools store studies. Reos connects them - surfacing patterns across projects automatically, so every study builds on the last.

  • Onboarding interviews14 sessions · March
  • Churn-survey responses212 answers · April
  • Support-ticket streamongoing · connected

Super insight

Silent failures during setup drive early churn.

Across 3 studies · 2 channels · 31 sources

Generated automatically · traceable

  • SOC 2 Type IIAudited controls, continuously monitored.
  • ISO 27001Certified information-security management.
  • ISO 42001Certified AI governance.
  • GDPRCompliant handling of your participants' data.

Built for teams that take research seriously

Research involves your customers' most sensitive words - we treat it that way.

Visit the trust center

White-label domains · optional PII redaction · SSO · EU or US hosting · no training on your research

Plans that scale with your research

Every plan includes research units - interviews fully transcribed, analyzed, and linked back to source. Everything else is included.

  • Researcher

    For individuals and small teams getting started.

    $59/ month

    12 units / month · top up $6
    • 3 full seats, 20 projects
    • Panel of up to 500 contacts
    • Unlimited viewers and unlimited storage
    • The whole platform - plan, recruit, conduct, analyze, act
    Get started with Researcher
  • Most popular

    Team

    For growing teams running research continuously.

    $249/ month

    60 units / month · top up $5

    Everything in Researcher, plus

    • 15 full seats, unlimited projects
    • Panel of up to 5,000 contacts
    • 5x the units, at a lower price each
    Get started with Team

  • Scale

    For research orgs with discovery running everywhere.

    $999/ month

    300 units / month · top up $4

    Everything in Team, plus

    • 40 full seats
    • Panel of up to 25,000 contacts
    • Single sign-on (SSO)
    • Priority support
    Get started with Scale

  • Enterprise

    For large organizations with specific needs.

    Custom

    Units at your scale

    Everything in Scale, plus

    • SAML SSO & SCIM provisioning
    • PII removal
    • Custom domain & white label
    • Dedicated support
    Get started with Enterprise

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