Researcher
For individuals and small teams getting started.
$59/ month
12 units / month · top up $6- 3 full seats, 20 projects
- Panel of up to 500 contacts
- Unlimited viewers, storage included
- The whole platform - plan, recruit, conduct, analyze, act
Research leads to action
Run the full research loop in one connected system. Turn customer learning into confident action.
Book a demoTrusted by research teams
Built with the people who do the research
We work closely with researchers and product teams to build a system around real workflows, real challenges, and the way customer research actually happens.
- Research
- Interviews
- Feedback
- Insights
- Repository
Search across everything...
- Customer interviewFeb 14 · 48 min · TranscribedInterview
- User feedbackSlack · 12 repliesFeedback
- Support insightsZendesk · 7 ticketsSupport
- Discovery callJan 28 · 61 min · TranscribedResearch
The problem
Research is scattered. Insights get lost
Research takes weeks across multiple tools. Findings get presented once, then disappear - fixes go untracked, customers hear nothing, and teams repeat work they can't find.
PlanDefine goals and audience.
The only platform that closes the loop
Plan, recruit, conduct, analyze and act in one place, so every finding reaches the people who ship the fix and the customers who asked for it.
Book a demoStage 1 of 5: Plan. Define goals and audience.
Stop duct-taping five tools together
Recruiting, scheduling, interviewing, testing, transcription, analysis, repository, reporting - Reos replaces the stack, and connects to everything it doesn't.
- 01Reports & docsShare findings as reports and docs that link back to every source.
- 02Planning assistantDraft the plan, guide and screener with an assistant that knows your research.
- 03Panel & campaignsRecruit from your own customers and panels, and track every invite.
- 04Live interviewsSchedule, record and transcribe calls in one place.
- 05AI-moderated interviewsLet an AI moderator run interviews in any language, around the clock.
- 06SurveysAsk at scale, then analyze the answers next to your interviews.
Human-led AI analysis
You lead the AI, not the other way around. Every claim links to its exact source and timestamp. No black-box AI.
See how analysis works- 01Decode
- 02Improve
- 03Validate
- 04Enrich
Validated insight
Trials stall in week two when the data import fails silently.
Users believe the import succeeded, see an empty dashboard days later, and churn before contacting support.
12 sources3 studies4 channels
Observation
"I thought the import worked. The dashboard was just empty for days."
Onboarding interview, participant 7. Tagged as a failed import with no error shown. Seen in 9 of 12 onboarding sessions.
Onboarding interviewsMarch
Source
Onboarding interview, participant 7
The exact second the claim comes from, with the transcript line around it. Click through to hear it in the recording.
Recording14:32
- DIVE™ pipelineDecode, Improve, Validate, Enrich - four stages that each check the last, so hallucinations don't stand a chance.
- Benchmarked, not guessedEvery step runs on the model that scored best against hard-coded ground truth, re-tested as new models ship.
- Proof, down to the sourceClick any insight and land on the exact second of the interview, the exact line of the ticket.
If a customer said it, it can flow in
Interviews are one source. Connect support apps, forward emails, collect forms, upload recordings and transcripts, import datasets of any size - Reos transcribes and structures all of it automatically.
- Support tickets
- Forwarded emails
- Feedback forms
- Video & audio
- Transcripts
- Whole datasets
Your research compounds
Most tools store studies. Reos connects them - surfacing patterns across projects automatically, so every study builds on the last.
- Onboarding interviews14 sessions · March
- Churn-survey responses212 answers · April
- Support-ticket streamongoing · connected
Super insight
Silent failures during setup drive early churn.
Across 3 studies · 2 channels · 31 sources
Generated automatically · traceable
- SOC 2 Type IIAudited controls, continuously monitored.
- ISO 27001Certified information-security management.
- ISO 42001Certified AI governance.
- GDPRCompliant handling of your participants' data.
Built for teams that take research seriously
Research involves your customers' most sensitive words - we treat it that way.
Visit the trust centerWhite-label domains · optional PII redaction · SSO · EU or US hosting · no training on your research
Plans that scale with your research
Every plan includes research units - interviews fully transcribed, analyzed, and linked back to source. Everything else is included.
Most popular Team
For growing teams running research continuously.
$249/ month
60 units / month · top up $5Everything in Researcher, plus
- 15 full seats, unlimited projects
- Panel of up to 5,000 contacts
- 5x the units, at a lower price each
Scale
For research orgs with discovery running everywhere.
$999/ month
300 units / month · top up $4Everything in Team, plus
- 40 full seats
- Panel of up to 25,000 contacts
- Single sign-on (SSO)
- Priority support
Enterprise
For large organizations with specific needs.
Custom
Units at your scaleEverything in Scale, plus
- SAML SSO & SCIM provisioning
- PII removal
- Custom domain & white label
- Dedicated support
Book your demo
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