Researcher
For individuals and small teams getting started.
$59/ month
12 units / month · top up $6- 3 full seats, 20 projects
- Panel of up to 500 contacts
- Unlimited viewers, storage included
- The whole platform - plan, recruit, conduct, analyze, act
Pricing
Plans that scale with your research
Every plan includes research units. One unit is one interview, fully analyzed - transcribed, turned into observations and insights, and written up with every claim linked back to its source. Everything else about the platform is included.
Plans
Most popular Team
For growing teams running research continuously.
$249/ month
60 units / month · top up $5Everything in Researcher, plus
- 15 full seats, unlimited projects
- Panel of up to 5,000 contacts
- 5x the units, at a lower price each
Scale
For research orgs with discovery running everywhere.
$999/ month
300 units / month · top up $4Everything in Team, plus
- 40 full seats
- Panel of up to 25,000 contacts
- Single sign-on (SSO)
- Priority support
Enterprise
For large organizations with specific needs.
Custom
Units at your scaleEverything in Scale, plus
- SAML SSO & SCIM provisioning
- PII removal
- Custom domain & white label
- Dedicated support
prices in USD · top up any time - top-ups never expire · estimate your month · compare plans
How units work
One unit is one piece of research, analyzed
You pay for the research you run, once. Everything Reos does with it afterwards is part of the same unit.
- An interviewuploaded, hosted on Reos, or recorded by the bot in Meet, Zoom and Teams1 unit+1 if the AI moderates it
- 100 short-form itemstickets, survey responses, feedback forms, reviews1 unit
- A reportwritten up, every claim traced to its source1 unit+1 with audio or video
1 unitSessions run long? Every started block of 90 minutes counts as one more unit. Recording short? A recording under 10 minutes - a screen recording, a clip - counts as 10 short-form items, a tenth of a unit.
Inside every unit
Everything you run goes through the full DIVE™ pipeline - four passes, each checking the one before it, every claim tied back to its source.
- DecodeRecordings, tickets and answers become structured observations.
- ImproveVague claims are tightened or dropped, duplicates merged.
- ValidateClaims the source does not support are thrown out.
- EnrichWhat survives is clustered with the rest of your research.
and then, still the same unit
- Insights
- Clusters & themes
- Super insights
- Initiatives
- Documents & summaries
- Moderation feedback
- Assistant chat & search
There is no cheaper, shallower mode underneath. This is what a unit is.
Estimate
What does your month look like?
Rough numbers are fine. We'll turn them into units and work out the cheapest way to run that month.
Try a month on
uploaded, hosted, or recorded by the bot7 units
+1 unit each+2 units
tickets, surveys, feedback · 100 items = 1 unit2 units
written up and traced to source1 unit
12units a month
Cheapest for that month
Researcher$59/ month
- 12 units included
- $59
An estimate, not a quote. Top-up units are bought as you need them and never expire. Seats, panel size and what your security team needs can move you up a plan.
Want a precise number?Tell our team how you research - volumes, cadence, team size - and they'll price it with you.Talk to sales
Compare plans
Side by side
The same platform on every plan. What changes is how much research you run, how many of you run it, and what your security team needs.
| Feature | Researcher | Team | Scale | Enterprise |
|---|---|---|---|---|
| Price & units | ||||
| Monthly price | $59 | $249 | $999 | Custom |
| Yearly billing2 months free | $49 / mo | $208 / mo | $833 / mo | Custom |
| Units includedevery month | 12 | 60 | 300 | Custom |
| Extra unitstop up any time, never expire | $6 each | $5 each | $4 each | Custom |
| Team & workspace | ||||
| Full seats | 3 | 15 | 40 | Custom |
| Projects | 20 | Unlimited | Unlimited | Unlimited |
| Panel contacts | 500 | 5,000 | 25,000 | Custom |
| Viewersunlimited and free, on every plan | Included | Included | Included | Included |
| Repository & recording storageincluded while you're subscribed, fair use applies | Included | Included | Included | Included |
| Plan | ||||
| AI planning assistant | Included | Included | Included | Included |
| Study plans & sharp research questions | Included | Included | Included | Included |
| Moderation guides | Included | Included | Included | Included |
| Recruit | ||||
| CRM-connected participant panel | Included | Included | Included | Included |
| Scheduling & consent ledger | Included | Included | Included | Included |
| Outreach campaignssendouts billed at $0.02 per recipient | Included | Included | Included | Included |
| Extra panel contacts$10 per 1,000 a month beyond your plan | Included | Included | Included | Included |
| Incentive paymentsvia partner integrations, Reos adds nothing on top | Included | Included | Included | Included |
| Conduct | ||||
| Hosted video interviewsrecorded, transcribed, silent observers welcome - 1 unit | Included | Included | Included | Included |
| Recording bot for Meet, Zoom & Teams1 unit per meeting | Included | Included | Included | Included |
| AI-moderated interviewsin parallel - 2 units each | Included | Included | Included | Included |
| Live AI tips while you moderate | Included | Included | Included | Included |
| Ingest | ||||
| Upload recordings & transcripts1 unit each - a tenth for a recording under 10 minutes | Included | Included | Included | Included |
| Support inbox & channel connectors100 items = 1 unit | Included | Included | Included | Included |
| Import tickets, surveys & docs100 items = 1 unit | Included | Included | Included | Included |
| Analyze | ||||
| DIVE™ pipeline, traced to sourcefour validated passes, part of the unit | Included | Included | Included | Included |
| Clustering & theme detection | Included | Included | Included | Included |
| Moderation feedbackhow the session was run, and what to probe next time | Included | Included | Included | Included |
| Assistant chat & semantic search | Included | Included | Included | Included |
| Super insights across every project | Included | Included | Included | Included |
| Benchmarked analysis templates | Included | Included | Included | Included |
| Act | ||||
| Written reports1 unit each | Included | Included | Included | Included |
| Audio & video reports2 units each | Included | Included | Included | Included |
| Docs, summaries & guides | Included | Included | Included | Included |
| Initiatives with Linear & Jira sync | Included | Included | Included | Included |
| Security & support | ||||
| SOC 2 & GDPR compliance | Included | Included | Included | Included |
| Single sign-on (SSO) | Not included | Not included | Included | Included |
| SAML & SCIM provisioning | Not included | Not included | Not included | Included |
| PII removal | Not included | Not included | Not included | Included |
| Custom domain & white label | Not included | Not included | Not included | Included |
| Support | Standard | Standard | Priority | Dedicated |
- A unit is one piece of research, taken all the way. A session of up to 90 minutes - or a batch of 100 short-form items, or one report - transcribed, decoded into observations, sharpened, validated claim by claim against its source, then enriched, clustered, turned into insights, super insights, initiatives, documents and moderation feedback. One price for the piece of work and everything Reos does with it.
- 1 unit: an uploaded interview or transcript, a live interview hosted on Reos, a meeting your recording bot joins, a written report, or 100 short-form items such as tickets, survey responses, feedback forms and reviews. 2 units: an AI-moderated interview, and an audio or video report - the piece of work itself, plus one unit for the AI doing the talking. A tenth of a unit: a recording under 10 minutes - a screen recording of someone trying your product, a short clip - counts as 10 short-form items rather than a whole unit.
- Because they are about the same amount of reading. A hundred tickets or survey answers hold roughly as much text as a 90-minute transcript, and the analysis is the same either way. So we count short-form items in batches of 100: 100 items is 1 unit, 200 items is 2, 1,000 items is 10. A part-batch is rounded up to a whole one, so bringing in fewer than 100 still costs the single unit. An unusually long item - a thread the size of a transcript - counts as more than one.
- Nothing dramatic. Your projects, data and team stay exactly where they are - you'll be asked to top up before starting new work that spends units. Top-ups are one click, at your plan's rate: $6 on Researcher, $5 on Team, $4 on Scale - roughly 20% more than a unit inside your plan, which is why the bigger plans work out cheaper once you run a lot.
- Your monthly plan units reset each cycle. Units you buy as top-ups never expire - they sit in your balance until you spend them, and they are only touched once your monthly units are gone.
- Every started block of 90 minutes counts as one more unit of the same kind. A 2-hour focus group is 2 units. A 3-hour one is 2 as well, since 180 minutes is exactly two blocks. It works the other way too: a recording you upload or capture that runs under 10 minutes is not a whole unit but 10 short-form items - so ten short screen recordings cost what one interview does. Live sessions - a hosted room, an AI-moderated interview, a bot in your meeting - always cost at least their one unit.
- Only reaching people. Analysis, clustering, transcription, assistant chat, search, docs and storage are covered by your plan, within fair use - set well above what a research team normally does. Reaching participants is billed on top: campaign sendouts at $0.02 per recipient, and panel contacts beyond your plan at $10 per 1,000 a month.
- No. Incentive payouts run through partner integrations - you connect your own payout account and Reos triggers the payment when a session completes. A $50 thank-you costs you $50, plus whatever terms you have with your payout partner.
- There is no fixed cap. Everything a unit brought in - recordings, transcripts, tickets, survey responses, docs - stays in your repository for as long as you're subscribed, on every plan, under fair use. Your research gets more valuable as it accumulates. Export it any time, and before you cancel or move to a smaller plan.
- Pay for the year up front and get 2 months free: $590 a year on Researcher, $2,490 on Team, $9,990 on Scale. That works out to $49, $208 and $833 a month. Your units are still granted month by month, and top-ups work exactly the same.
- No. Viewing is unlimited and free on every plan, starting with Researcher - share a project, a report or the repository with as many people as you like. Paid seats are only for the people who run research.
- Models, tokens and per-minute meters are gone, and so is choosing a model at all - we run the best one for each step of the work. The full DIVE™ pipeline, transcription, clustering, chat and docs are bundled into the unit price of the thing you actually ran, so a month of research costs what you planned for.
- Yes. Upgrade or downgrade any time - the change takes effect at your next billing cycle, and your data and projects carry over untouched.
Run your next study in Reos
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